Privacy Policy
Last updated: 30 March 2026
1. Who We Are
RoofCost UK ("we", "us", "our") operates the website howmuchdoesanewroofcost.co.uk. We provide roofing cost information and connect UK homeowners with relevant roofing professionals. This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
When you use our website, we may collect the following personal data:
- Contact details: name, email address, phone number, postcode
- Enquiry details: roof type, project description, and any other information you provide in our forms
- Technical data: IP address, browser type, device information, pages visited, and cookies (see our Cookie section below)
3. How We Use Your Data
We use the personal data you provide to:
- Respond to your enquiry or quote request
- Share your details with relevant, vetted roofing companies who may contact you to provide quotes and services related to your enquiry
- Improve our website, content, and user experience
- Send you relevant communications about roofing services (only with your consent)
- Comply with legal obligations
4. Sharing Your Data with Third Parties
By submitting a quote request or enquiry form on our website, you consent to us sharing your personal details — including your name, email, phone number, postcode, and project details — with one or more trusted, relevant roofing companies or tradespeople who may be able to assist with your roofing project. These third parties may contact you directly by phone, email, or other means to discuss your requirements and provide quotations.
We take reasonable steps to ensure that partner companies handle your data responsibly. However, once your data is shared with a third-party company, their use of your data will be governed by their own privacy policy.
We may also share your data with:
- Service providers who help us operate the website (e.g. hosting, analytics)
- Law enforcement or regulatory bodies where required by law
5. Lawful Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit a form, you consent to your data being shared with relevant roofing companies
- Legitimate interests: To operate and improve our website, and to connect homeowners with suitable tradespeople
- Legal obligation: Where we are required to process data by law
6. Data Retention
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, typically up to 24 months after your last interaction with us. After this period, your data will be securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw your consent at any time
- Object to processing based on legitimate interests
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at info@howmuchdoesanewroofcost.co.uk.
8. Cookies
Our website uses cookies to improve your browsing experience and to analyse site traffic. You can manage or disable cookies through your browser settings. For more information, refer to the ICO's guidance on cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
info@howmuchdoesanewroofcost.co.uk